Privacy Policy
Craft King (“we”, “our”, or “us”), operated through https://craftking.com.bd, values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, place an order, or contact us.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to process orders, improve customer experience, and efficiently operate our business.
1.1 Personal Information You Provide
We may collect information when you:
- Place an order
- Create an account
- Contact us via phone, email, or forms
- Subscribe to updates or promotions
This information may include:
- Full Name
- Mobile Number
- Email Address
- Shipping and Billing Address
- Order and Transaction Details
Note: We do not store complete payment card information. All payments are securely processed through third-party payment providers.
1.2 Automatically Collected Information
When you browse our website, we may automatically collect certain technical data, such as:
- IP address
- Browser type and device information
- Pages visited and browsing behavior
This data is used for website performance, security, and analytics purposes.
2. How We Use Your Information
We may use your information for the following purposes:
- To process, confirm, and deliver your orders
- To communicate regarding orders or customer support
- To improve our website, products, and services
- To provide after-sales support
- To send promotional or marketing messages (with your consent)
- To prevent fraud and ensure system security
We use your information strictly for Craft King’s business operations.
3. Information Sharing
Craft King respects your privacy and does not sell or misuse customer data.
We may share limited information with:
- Payment gateway providers
- Courier and delivery partners
- IT and website maintenance service providers
These third parties are engaged solely for business operations and are required to keep your information secure.
We may also disclose information if required:
- By law or government authority
- To protect our legal rights or prevent fraud
4. Cookies and Tracking Technologies
Craft King uses cookies and similar technologies to:
- Improve website functionality
- Enhance user experience
- Analyze site performance
You may disable cookies through your browser settings; however, some features may not function properly.
5. Data Security
We implement appropriate technical and administrative measures to protect your information from:
- Unauthorized access
- Data loss or misuse
- Alteration or leakage
However, no digital system is completely risk-free, and absolute security cannot be guaranteed.
6. Children’s Privacy
Craft King does not knowingly collect personal information from individuals under the age of 18.
If such data is identified, it will be deleted immediately.
7. Your Rights
As a Craft King customer, you have the right to:
- Access your personal information
- Request correction or updates
- Request deletion of your data (where applicable)
- Unsubscribe from marketing communications
To exercise these rights, please contact us using the details below.
8. External Links
Our website may contain links to third-party websites.
Craft King is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing any information.
9. Changes to This Privacy Policy
Craft King reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
10. Contact Information
For any questions, concerns, or data-related requests, please contact us: